Privacy Policy

Version update date: February 21, 2025

Effective date of the version: February 28, 2025

【 Special Note 】

This policy only applies to the products and services provided by Shenzhen Xiecheng Toys Co., Ltd. and its affiliated companies (hereinafter referred to as “we” or “Xiecheng”) and their extended functions (hereinafter referred to as “Xiecheng Services”), including Xiecheng APP, website, client, mini-program and all products and services provided to you in new forms emerging with technological development. If a certain product we provide has a separate privacy policy or a special agreement in the corresponding user service agreement, the privacy policy of that product shall take precedence. For contents not covered by the privacy policy and user service agreement of that product, the contents of this policy shall prevail. If the products or services provided by Xiecheng are used in the products or services of our affiliated companies but no independent privacy policy is set up, this privacy policy shall also apply to such products or services.

Please read the “Xiecheng Basic Functions Privacy Policy” carefully (especially the bold content) and make sure you understand our rules for handling your personal information. If you have any questions during the reading process, you can consult us through the contact information in the “Xiecheng Basic Functions Privacy Policy”.

When you purchase goods or services from Xiecheng in the European Union, the European Economic Area, the United Kingdom and Switzerland, please read the “European Regional Policy” carefully before you “submit orders, add and modify addresses”.

Xiecheng APP belongs to the category of online shopping apps. Your agreement to this privacy policy only indicates your knowledge and consent to our collection and processing of necessary information when using the online shopping function, and does not imply your consent to our collection and processing of non-essential personal information.

If you have any questions, opinions or suggestions, you can contact us through the following contact information:

Contact number: 0755-28624497

Contact email: service@xcminifan.com

Registered Address: No. 41, 2nd Road, Hantang Village, Yuanshan Sub-district, Longgang District, Shenzhen City

Common office address: No. 41, 2nd Road, Hantang Village, Yuanshan Sub-district, Longgang District, Shenzhen City

Introduction

Welcome to use Xiecheng! We attach great importance to the privacy and personal information protection of our users. We hope to explain to you through the “Xiecheng Basic Functions Privacy Policy” (” this Privacy Policy “) how we collect, use, store, share and transfer this information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect this information.

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Table of Contents

1、 How do we collect and use your personal information

To provide you with online shopping services, our basic functions include Account registration and login, display of product/service information, order placement and order management, payment, delivery of products/services, customer service and after-sales, transaction security guarantee.

During your use of the above functions, we will collect and use necessary personal information related to you, including mobile phone number, recipient’s name, delivery address, contact phone number, payment time, payment amount, payment method, etc. For specific fields, please refer to the bold personal information in this privacy policy,If you do not provide the corresponding information, you will not be able to use our products and/or services normally.

In addition to the basic functions, we also offer you some additional functions, including Services are provided for permission-based shopping experiences And Information public release function。You may choose to separately agree or disagree with the personal information we collect and use in this part,If you refuse to provide it, you will not be able to use the relevant additional functions normally, but it will not affect your use of our basic functions。

Please understand that due to the different versions and scopes of products/services chosen by various users, if there are any differences between the collection and usage rules of specific function displays and this Privacy Policy, the content of the specific function displays shall prevail。

The specific functional scenarios we provide for you and the personal information we collect and use are as follows:

（one）Account registration and login

When you register to use the co-creation service, you need to provide it to us Mobile phone number，We will verify the validity of your identity by sending a text message verification code and identify and display the corresponding operator through the SIM card information。Your account name is your default nickname. You can choose to modify and supplement it at your own discretion Nickname, profile picture, account nameAnd your real-name authentication-related information, all of which belong to you“Account information”。

After registration is completed, you can choose to use it XIECHENG Account information Or authorize us to obtain yours Third-party account information Log in. If you do not provide such information, you will not be able to log in and use our products and/or services. At this time, you can use the browsing and search functions. We will not collect the above personal information of yours。

（two）Display of product/service information

To show you our products or services, we will collect your information Device information (including device model, OAID/IDFA, IDFV, operating system and application version, language Settings, resolution), browser type To sort the corresponding product or service content and adapt it to your application version and device interface. After your explicit authorization, we will collect your location-related information (GPS location information, WLAN access points, Bluetooth and base station sensor information) when you use the product information display and search functions）。

In order to provide you with search history, browsing records, collected goods or stores, followed stores, shopping cart or ordered goods or services display services, during the usage process, we will collect yours Browsing information, search records, collection records, follow records, add-on information, order information。Among them, when providing you with the service of displaying search history, the search record information is stored on your local device。

In order to provide you with search history, browsing records, collected goods or stores, followed stores, shopping cart or ordered goods or services display services, we will collect yours Browsing information, search records, collection records, follow records, add-on information, order information。

We will base on your above information and your Delivery address，Conduct data analysis、Predict your preference characteristics，Push you products that you might be interested in/Service、Commercial advertisement、Commercial text messages and other marketing information，The filing number of the personalized recommendation algorithm used therein isCyber information computing and backup110115929236002230013号。If you need to modify the order of the goods or services displayed to you or commercial advertisements and other content, you can do so through the following methods：

（1) If you are not interested in the products or services displayed under “Recommended for You” on the homepage, you can long press the image of the recommended product or service and select to reduce or block the relevant product or service categories according to the prompt pop-up window；

（2) If you do not want to receive the products or services comprehensively recommended by the search page, you can choose to receive the corresponding search result display by sales volume, price or other dimensions available on the page；

（3) If you do not wish to receive commercial text messages, you can unsubscribe or close them by replying to the text message prompt or through other provided methods to cancel the mobile promotional text messages we send you；

（4) If you don’t want to receive message notifications sent by the APP, you can set it up through the “Message Center – Message Settings” on the mobile APP；

（5) If you want to manage the personalized advertisements we send you, you can make the Settings in “My – Account Settings – Privacy Settings – AD Management”。

（6) If you want to manage the personalized content we send you, you can set it up in “My – Account Settings – Privacy Settings – Recommendation Management”。

（7) Other：You can cancel the promotional information of email subscription through the email subscription menu on the account Settings page of the PC end。

（8) If you believe that the content we provide to you affects your legitimate rights and interests, you can contact us through customer service。

（three）Placing orders and order management

When you choose to settle the goods/services，XIECHENG will generate an order for your purchase of goods。You need to fill in at least yours in the order Consignee’s name and delivery address（You can either fill in your location information manually or allow the system to obtain it）And mobile phone numbers，Meanwhile, it will be stated in this orderOrder number, information about the goods or services you purchased, order placement time, the amount of payment you should make and the payment method。You can fill it in separately The contact phone number, email address and postal code of the consignee To ensure the accurate delivery of goods by adding more contact information, not filling in these details will not affect the generation of your order。If you need to issue an invoice, you also need to provide it Invoice title, taxpayer identification number and the email address for receiving the invoice。

All the above information constitutes yours“Order information”，We will use your order information (including with the third parties providing the above services to you) to verify your identity, confirm transactions, settle payments, complete deliveries, check your orders for you, and provide customer service consultation and after-sales service. We will also use your order information to determine whether there are any abnormalities in your transaction to ensure the security of your transaction. When abnormal behavior is triggered (such as an abnormal payment amount), we will collect your location information, but we will not collect the above information of normal users。

（four）Payment function

After you place an order, you can choose an affiliate of XIECHENG or a third-party payment institution that cooperates with XIE CHENG（Including wechat Pay, UnionPay, NetPay and other payment channels，Hereinafter referred to as “Payment institution”）The payment services provided。We need to share your collaborative order number and transaction amount information with these payment institutions to complete the order placement and payment function。When you use the payment function, the payment institution will collect or verify your bank card (including savings card and credit card) and other necessary payment information through its page to confirm your payment instructions and complete the payment. The specific privacy policies of each payment institution apply。

To understand your payment progress and status, we will collect the corresponding information from the payment institution you have chosenPayment information，IncludingPayment time, payment method, payment amount。

（five）Delivery of goods/services

When your order is placed or you receive samples or prizes, XIE CHENG, its affiliates, suppliers, merchants cooperating with XIE CHENG or delivery companies will complete the delivery of your order。You know and agree，XIE CHENG、XIE CHENG of Related parties、Supplier、The merchants or delivery companies cooperating with XIE CHENG will use your order information in the above-mentioned links to ensure that the goods you ordered can be safely delivered。

（six）Customer Service and After-sales

Our telephone customer service and after-sales functions will use your account information andOrder information。To ensure the security of your account，Our call center customer service representatives and online customer service staff will use your Account informationVerify your identity with you。When you need us to provide customer service and after-sales service related to your order information, we will inquire about your Order information。In addition, when you apply for a refund or return, we need to collect your information Contact person, contact information and return address，To ensure the completion of the corresponding after-sales service。

If you have received or purchased free shipping insurance for your goods, the shipping costs incurred when you return or exchange your goods may be claimed by the shipping insurance service provider. To achieve the purpose of insurance coverage and claim settlement, we will collect or query them The start and end dates of the warranty for the goods you purchased, the Courier company for the returned or exchanged goods, the tracking number, the return address, and the delivery time information。

（seven）Ensure transaction security

To ensure the stability and security of the system when you use our products and/or services, prevent your personal information from being illegally obtained, and more accurately prevent fraud and protect account security, we need to collect your information Equipment information (Equipment model、OAID/IDFA、Android ID/OPENUDID、HarmonyOS OAlD、IDFV、Operating system and software version, device status, network condition, and the processes running in this APP）、Bluetooth MACAddress, log information, IP address, browsing information, order information, SIM card information (operator and country code), battery usage statusTo identify whether it is a genuine natural person user。When abnormal behaviors are triggered (such as logging in from a different location, entering incorrect passwords multiple times, abnormal payment amounts, or abnormal operation behavior logs), we will collect your location information、ssid、WIFIName and list information of commonly used software (processed locally only, not uploaded to the server), but we will not collect the above information of normal users。And we may record some links that we consider risky以（“URL”），We will also collect your device information to analyze system issues, count traffic, and identify potential risks. We will do so when you choose to send us abnormal information。If you do not provide the above information, we will be unable to protect the security of your service and account during your use of the Co-creation service。

（Eight）Other additional functions

1、Application permission application and usage rules

To make your shopping more convenient or enjoyable and enhance your online shopping experience at XIECHENG, we need to access your system permissions to collect and use the necessary personal information。If you do not enable these permissions, it will not affect your use of our basic functions, but you may not be able to use the additional functions that bring you shopping pleasure or may need to fill in some information repeatedly when purchasing certain goods。Regarding the permissions we need to apply for and the corresponding purposes for collecting and using personal information，For details, please refer to here。You can also make itemized Settings through “My – Account Settings – Privacy Settings”。

2、Rules for the public release of information

During your use of XIE CHENG services, you can publicly post your questions about the products, usage experiences or other content through product reviews, product recommendation shows, product Q&A, live interaction, etc., to receive answers to your questions from merchants or interactive rewards。We may determine whether you are eligible to use the above-mentioned information release function based on your order information and the content you post。

Please note that when you post information, your account details (nickname, profile picture, account name) and the content you post will be made public after you post. Please choose carefully。If the information you post contains others’ personal information, please obtain their consent in advance before Posting。

（Nine）Other personal information usage rules

1、To statistically analyze your use of our products or services, and to assist us in optimizing service experience and making product upgrade decisions, we will process the collected data through encryption technology and prevent it from re-identifying specific individuals before using it for machine learning, algorithm model training, or other data analysis and mining processing。

2、If we are to use your personal information for purposes not stated in this Privacy Policy, or use information collected for specific purposes for other purposes, we will seek your explicit consent in advance。

3、For functions and scenarios not specified in this Privacy Policy, we will display the corresponding rules for the collection and use of personal information to you when you actually use such functions or scenarios and obtain your explicit consent。

two、How do we use Cookies and similar technologies

1、Cookies The use of

During your use of our services, we will send one or more small data files named Cookies on your computer or mobile device. The purpose is to simplify the steps of your repeated logins, store your shopping preferences or product data in your shopping cart to provide you with shopping preference Settings, help you optimize your selection and interaction with advertisements, help determine your login status, and ensure the security of your account or data。

You can clear all the Cookies saved on your computer. Most web browsers will automatically accept Cookies, but you can usually modify the browser Settings according to your own needs to reject Cookies. In addition, you can also clear all Cookies saved within the software. If you do so, you may need to personally change the user Settings every time you visit the Xiecheng website, and the corresponding information you previously recorded will also be deleted. Moreover, it may have a certain impact on the security of the services you are using。

2、The use of network Beacon and similar technologies

In addition to Cookies, we also use web beacons and other similar technologies on our website。Our web pages often contain some electronic images (referred to as “single-pixel” GIF files or “web Beacons”)。The ways we use web beacons are as follows：

（2）We provide you with personalized services through the Cookies information we obtain。

（1）By using network beacons on the Xiecheng website, the number of user visits is calculated, and registered Xiecheng users are identified by accessing cookies。

three、How do we provide your personal information to the outside

（One）Share

1、We will not share your personal information with any company, organization or individual other than Xiecheng, except in the following circumstances： 

（1）Obtain your explicit consent or authorization in advance；

（2）It is provided in accordance with laws, regulations, and mandatory requirements of administrative and judicial departments；

（3）We will handle disputes or controversies between you and others as per your request；

（4）It is provided in accordance with the relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents；

（5）It is used in accordance with social public interests and public health emergencies that comply with laws and regulations。

2、In order to provide you with relevant products or services, show you content that may interest you, and protect the security of your account and transactions, we may share your personal information with our affiliates or partners, including the content and purpose of the sharingFor details, please refer to here。

Please note that when you use our services, the information you voluntarily share or even publicly share may involve your or a third party’s personal information, or even sensitive personal information. Please carefully consider and decide when sharing. If it involves the personal information of a third party, please ensure that you have obtained legal authorization。

（Two）Public disclosure

We will only disclose your personal information under the following circumstances and only after taking security measures in line with industry standards：

（1）Disclose the corresponding personal information within the scope of authorization that you have separately agreed to；

（2）If you seriously violate laws, regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we have taken against you。

four、How do we protect and preserve your personal information

（One）The technologies and measures we use to protect your personal information

We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information：

1、 Data security technical measures

We will adopt security protection measures in line with industry standards, including establishing reasonable system norms and security technologies to prevent your personal information from being accessed, used or modified without authorization, and to avoid data damage or loss. For example: Xiecheng’s network services adopt transport Layer Security Protocol encryption technology and provide browsing services via https to ensure the security of user data during the transmission process. When processing personal information, we will adopt a variety of data desensitization techniques, including content replacement and SHA256, to enhance the security of personal information during use

2、Other security measures taken by Xiecheng to protect personal information

Xiecheng manages and regulates the storage and use of personal information by establishing a data classification and grading system, data security management norms, and data security development norms. Comprehensive security control of data is carried out through information contactor confidentiality agreements, monitoring and auditing mechanisms; Jointly establish a data Security committee and set up a dedicated information protection department and a data security emergency response organization under it to promote and ensure the security of personal information。

The underlying cloud technology on which we store your personal information has obtained the “Trusted Cloud” Certification Level 3 issued by the Data Center Alliance, passed the Ministry of Public Security’s Security Level Protection Level 3 certification, and also received the ISO27000 certification. We will also hold training courses on security and privacy protection to enhance employees’ awareness of the importance of protecting personal information。

3、Handling of security incidents

To address potential risks such as the leakage, damage and loss of personal information, we have established multiple systems, clearly defining the classification and grading standards for security incidents and vulnerabilities, as well as the corresponding handling procedures。

Once a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take to handle it, suggestions for you to independently prevent and reduce risks, and the remedial measures for you, etc. Meanwhile, we will promptly inform you of the relevant circumstances of the event through email, letter, phone call, push notification and other means. When it is difficult to inform each personal information subject individually, we will issue a public announcement through reasonable and effective means. At the same time, we will also proactively report the handling situation of personal information security incidents in accordance with the requirements of regulatory authorities。

（Two）The preservation of your personal information

1、Your personal information will be stored within the territory of the People’s Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete transactions, we will obtain your separate authorization and consent and require the recipient to handle your personal information in accordance with the data protection agreement signed by both parties, this privacy policy, and relevant laws and regulations。

2、During your use of our products and/or services, your personal information will be retained for the period specified in this policy to achieve the purposes described herein. The retention period will be determined in accordance with the mandatory retention requirements stipulated by law, such as the E-commerce Law of the People’s Republic of China, which requires that information on goods and services and transaction information be retained for no less than three years from the date of transaction completion. After the retention period has expired, we will delete your personal information in accordance with the requirements of applicable laws or anonymize it。

five、How do you manage your personal information

Xiecheng attaches great importance to your concern about personal information and does its utmost to protect your rights to access, correct, delete your personal information and withdraw consent, so that you have the full ability to safeguard your privacy and security. Your rights include：

1、Access and correct your personal information

Except as required by laws and regulations, you have the right to access and correct your personal information at any time, which specifically includes：

（1）Account information

PC path: Enter the website – click on “My Xiecheng” – Click on “Personal Information” in the “Account Settings” menu. If you need to change your real-name authentication information, you can call 86 755-28861397Apply for a change through the service hotline。

Mobile path: Enter the home page – Click on “My” to enter My Collaboration – Click on “Settings” in the upper right corner to enter account Settings – Click on the avatar to enter the personal information page。

（2）Receiving information

PC path: Enter the website – Click on “My Collaboration” – Click on “Delivery Address” in the “Account Settings” menu。

Mobile path: Enter the home page – Click “My” to enter My Xiecheng – Click “Settings” in the upper right corner to enter account Settings – Click “Address Management”。

（3）Order information

PC path: Enter the website – click on the “My Orders” page。

Mobile path: Enter the home page – Click “My” to enter My Xiecheng – Click “My Orders”。

You can choose to delete completed and cancelled orders, but this may result in our inability to accurately assess your order information and thus make it difficult for us to provide corresponding after-sales service. You also cannot use our order sharing and evaluation functions for deleted orders。

（4）Browse the information

Mobile path: Enter the home page – Click “My” to enter My collaboration – Click “Browsing History”。

（5）Comment information

PC path: Enter the website – Click on “My XieCheng” – Click on “Evaluation and Order Sharing” in the “Order Center” menu。

Mobile path: Enter the home page – Click “My” to enter my XieCheng- Click “Pending Evaluation” to enter the evaluation center。

（6）Invoice information

PC path: Enter the website – Click on “My XieCheng” – Click on “Ticket Addition Qualification” in the “Account Settings” menu。

Mobile path: Enter the home page – Click “My” to enter my XieCheng- Click “Settings” in the upper right corner to enter account Settings – Click “Invoice Title Management”。

（7）Archival information

Mobile path: Enter the home page – Click “My” to enter my XieCheng- Click “Settings” in the upper right corner to enter account Settings – Click “My Profile”。

If you need to access or correct any other personal information generated during your use of our products and/or services, please contact us at any time。We will respond to your request in the manner and within the period specified in this Privacy Policy。

2、Delete your personal information

You can delete some of your personal information through the access and correction paths listed in this Privacy Policy, or delete all of your personal information by canceling your account。

In the following circumstances, you may request us to delete your personal information：

（1）If our handling of personal information violates laws and regulations；

（2）If we collect or use your personal information without obtaining your consent；

（3）If our handling of your personal information seriously violates the agreement with you。

If we decide to respond to your request for deletion, we will also notify, as far as possible, the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise stipulated by laws and regulations, or these entities have obtained your independent authorization。

When you or we assist you in deleting relevant information, due to applicable laws and security technology limitations, we may not be able to immediately remove the corresponding information from the system. We will securely store your personal information and restrict any further processing of it until it can be deleted or anonymized。

3、Change the scope of your authorization and consent or withdraw your authorization

You can change or withdraw your authorization through the following path：

PC path: Enter “My XieCheng” – Click on “Authorization Management” or “Account Binding” in “Account Settings”。

Mobile path: Enter the home page – Click “My” – Click “Settings” at the top right corner to enter account Settings – Click “Privacy Settings”。

You can also withdraw all authorizations for us to continue collecting your personal information by canceling your account。

Please understand that each business function requires some basic personal information to be completed. Once you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawn consent or authorization, nor will we process your relevant personal information。However, your decision to withdraw consent or authorization will not affect the processing of your personal information that was carried out based on your previous authorization。

4、Cancel the account

You can cancel your account information through the following path：

PC path: Enter the website – Click on “My XieCheng” – Click on “Account Security” in “Account Settings” – Click on “Cancel Account”。

Mobile path: Enter the home page – Click “My” – Click “Settings” in the upper right corner to enter account Settings – Click “Account and Security” – Click “Cancel XieCheng APP Account Service”。

For details on the way to cancel your account and the conditions you should meet, please refer to the detailsNotice on Account Cancellation of XieCheng APP》 。After you cancel your account, we will stop providing you with products and/or services, and delete your personal information in accordance with the requirements of applicable laws, or anonymize it。

5、Obtain a copy of your personal information

You have the right to obtain a copy of your personal information. The mobile acquisition path is “My – Account Settings – Privacy Settings – Personal Information Download”。

6、Respond to your request

If you are unable to exercise your rights through the methods or channels specified in this Privacy Policy, you may send an email toservice@handheldfan.usOr contact us through other means set out in this Privacy Policy. To ensure security, we may need you to provide a written request or your identification documents. We will respond to your request within 15 days after receiving your feedback and verifying your identity。

For your reasonable requests, we generally do not charge any fees. However, for repeated requests that exceed reasonable limits, we may charge a certain cost fee as appropriate. We may refuse requests that are groundlessly repetitive, require excessive technical means (for example, require the development of new systems or fundamental changes to current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes)。

六、Protection of personal information of minors

1、XieCheng attaches great importance to the protection of minors’ personal information。If you are under the age of 18, you should obtain the consent of your guardian before using our products and/or services。

2、For the personal information of children under the age of 14 that may be involved, we further take the following measures to ensure its protection：

（1）For the personal information of children collected, in addition to abiding by the provisions of this Privacy Policy regarding user personal information, we will also adhere to the principles of legitimacy and necessity, informed consent, clear purpose, security guarantee, and legal utilization, and strictly follow the requirements of laws and regulations such as the “Regulations on the Online Protection of Children’s Personal Information” for storage, use, and disclosure. And it will not exceed the period necessary to achieve the purpose of collection and use. After the expiration, we will delete or anonymize the children’s personal information。We will appoint a specific person to be responsible for the protection of children’s personal information and have set up a dedicated email address for the protection of children’s personal information service@handheldfan.us。We will also formulate an internal specialized system for the protection of children’s personal information。

（2）When you, as a guardian, choose to use the relevant services of JD.com for the child under your guardianship, we may need to collect the personal information of the child under your guardianship from you for the necessity of fulfilling the relevant services to you。When you use the functions of sharing orders, reviews and Q&A to share product-related information, you may actively provide us with children’s personal information. Please be clearly aware of this and choose carefully。

（3）Children or their guardians have the right to access and correct children’s personal information at any time, and can also request us to correct or delete it。If you have any opinions, suggestions, complaints or reports regarding children’s personal information, please contact us. We will be ready to assist you at any time。

seven、Notice and Revision

1、In order to provide you with better services and as XieCheng’s business develops, this Privacy policy will also be updated accordingly。However, without your explicit consent, we will not reduce the rights you are entitled to under this Privacy Policy. We will update the relevant content by Posting the updated version on the XieCheng website and the XieCheng mobile app, and by announcing it on the website or in other appropriate ways before it takes effect. Please also visit XieCheng to stay informed of the latest privacy policy in a timely manner。

2、For major changes, we will also provide more prominent notifications (we will explain the specific changes to the privacy policy through methods including but not limited to emails, text messages or special prompts on browsing pages, etc)。

The major changes referred to in this Privacy Policy include but are not limited to：

（1）Our service model has undergone significant changes。Such as the purpose of processing personal information, the types of personal information processed, and the way personal information is used, etc；

（2）We have undergone significant changes in aspects such as ownership structure and organizational structure。Such as changes in ownership caused by business adjustments, bankruptcies, mergers and acquisitions, etc；

（3）The main objects of personal information sharing, transfer or public disclosure have changed；

（4）There are significant changes to your rights regarding the processing of your personal information and the ways to exercise them；

（5）When the department responsible for handling personal information security, contact information or complaint channels change；

（6）个人信息安全影响评估报告表明存在高风险时。

3、We will also archive previous versions of this Privacy Policy. Click the link at the end of the text to view them。

eight、How to contact us

1、If you have any questions, opinions or suggestions regarding this Privacy Policy or your personal information, or if you have any complaints, reports, issues or suggestions, please contact us through the following methods。

Email of the person in charge of personal information protection：service@handheldfan.us

Contact number：+86 755-28861397

Contact Address: No. 41, 2nd Road, Hantang Village, Yuanshan Sub-district, Longgang District, Shenzhen City

You can also access it at any timehttps://handheldfan.usYou can contact us through various means such as the online customer service system or by calling any of our customer service hotlines。

2、Under normal circumstances, we will reply within 15 days. If you are not satisfied with our response, especially if our processing of your personal information has infringed upon your legitimate rights and interests, you may also file a complaint or report with the Cyberspace Administration, telecommunications, public security and industrial and commercial regulatory authorities。